Terms of Service

Effective Date: May 8, 2026 | Last Updated: May 8, 2026

Please read these Terms of Service carefully before using our website or placing any orders. By accessing or using the website located at marcopizza.click (the "Site") or by placing an order with Marcos, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our Site or services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Marcos ("Company," "we," "us," or "our"), the operator of marcopizza.click (the "Site"). By accessing, browsing, or using our Site, placing an order, subscribing to our newsletter, or otherwise interacting with our services, you expressly agree to be bound by these Terms, our Privacy Policy, and any additional guidelines, policies, or rules applicable to specific services that may be posted on our Site from time to time.

These Terms apply to all visitors, registered users, and others who access or use our services. If you are using the Site on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our services. If you are under 18, you may only use our Site with the involvement and consent of a parent or legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

Your continued use of our Site following the posting of any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

2. Description of Services

Marcos operates as a food service business offering a variety of food and beverage products, including but not limited to pizza, appetizers, sides, desserts, and beverages. Through our website at marcopizza.click, we provide customers with the ability to:

Browse our menu and available food items;
Place online orders for pickup or delivery (where available);
Create and manage user accounts;
Access promotional offers, coupons, and loyalty programs;
Receive order confirmations and updates via email or SMS;
Contact our customer service team;
Subscribe to newsletters and marketing communications;
View nutritional and allergen information where provided.

Marcos reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, prices, and availability are subject to change without notice and may vary by location.

Certain services, such as delivery, may be provided through third-party platforms or delivery partners. In such cases, additional terms and conditions of those third parties may apply. We are not responsible for the acts or omissions of third-party service providers.

3. User Accounts and Registration

To access certain features of our Site, such as placing online orders or participating in loyalty programs, you may be required to create a user account. When registering for an account, you agree to:

Provide accurate, current, and complete information as requested during the registration process;
Maintain and promptly update your account information to keep it accurate, current, and complete;
Keep your password confidential and not share it with any third party;
Be responsible for all activities that occur under your account;
Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security;
Not create an account for anyone other than yourself without proper authorization.

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the integrity of our services. You may not transfer or assign your account to any other person or entity.

4. User Obligations and Prohibited Activities

By using our Site and services, you agree to use them only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws and regulations. You agree that you will not:

Use our Site or services for any fraudulent, deceptive, or unlawful purpose;
Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
Use automated tools, bots, scrapers, or other means to access, collect, or harvest data from our Site without our express written permission;
Attempt to gain unauthorized access to any portion of our Site, user accounts, computer systems, or networks connected to our Site;
Introduce any viruses, malware, Trojan horses, worms, or other harmful or disruptive code into our Site or systems;
Interfere with or disrupt the integrity or performance of our Site or services;
Submit false or misleading reviews, ratings, or other content about our products or services;
Use our Site to send unsolicited commercial communications (spam);
Reverse engineer, decompile, or disassemble any software or systems used to provide our services;
Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Site or services without our express written authorization;
Collect or harvest any personally identifiable information from our Site without authorization;
Use our Site in any manner that could damage, disable, overburden, or impair our servers or networks;
Place orders with fraudulent payment information or with no genuine intention to pay;
Exploit any errors, bugs, or pricing mistakes on our Site in bad faith;
Violate any applicable federal, state, or local laws, regulations, or ordinances.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

5. Ordering, Payment, and Pricing

5.1 Order Placement

By submitting an order through our Site, you are making an offer to purchase the selected food items at the prices and quantities specified. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. If we cancel your order after payment has been received, we will issue a full refund to your original payment method.

5.2 Pricing

Prices for menu items are as listed on our Site at the time of your order. All prices are displayed in U.S. dollars (USD). Prices do not include applicable taxes unless otherwise indicated. Applicable sales taxes will be calculated and added to your order total at checkout in accordance with federal and state laws. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.

5.3 Payment Methods

We accept various payment methods as indicated on our Site at the time of purchase, which may include major credit and debit cards, digital wallets, and other electronic payment options. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees.

5.4 Promotional Offers and Coupons

From time to time, we may offer promotional codes, discounts, or coupons. Such promotions are subject to specific terms and conditions that will be disclosed at the time of the offer. Promotions may not be combined unless explicitly stated, and we reserve the right to modify or revoke promotions at any time without liability.

5.5 Refunds and Cancellations

If you are unsatisfied with your order or experience an issue with a product, please contact us at [email protected] as soon as possible. Refund and cancellation policies may vary depending on the nature of the issue and the type of order. We will make reasonable efforts to resolve any legitimate concerns in accordance with applicable consumer protection laws.

6. Delivery and Pickup

Delivery and pickup services are subject to availability based on your location and the operating hours of our locations. We aim to provide accurate estimated delivery and pickup times, but these are estimates only and are not guaranteed. Various factors, including weather conditions, order volume, and traffic, may affect delivery times. We shall not be liable for any delays in delivery or pickup.

You are responsible for providing accurate delivery address information. If an order cannot be delivered due to an incorrect address or the absence of a recipient, we may not be able to issue a refund. Risk of loss and title for items purchased from us pass to you upon delivery to the carrier or to the delivery address you provide.

7. Allergen and Nutritional Information

We make reasonable efforts to provide allergen and nutritional information on our Site. However, our food products are prepared in shared kitchen environments where cross-contamination may occur. We cannot guarantee that any menu item is entirely free from allergens. If you have severe food allergies or dietary restrictions, we strongly encourage you to contact us directly before placing your order. Marcos shall not be liable for any adverse reactions resulting from allergens or dietary sensitivities.

8. Intellectual Property Rights

All content on our Site, including but not limited to text, graphics, logos, images, photographs, video clips, audio clips, data compilations, software, and the compilation thereof (collectively, the "Content"), is the property of Marcos or its content suppliers and is protected by United States and international copyright, trademark, patent, and trade secret laws. The Marcos name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Marcos.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Site and its Content for your personal, non-commercial use only, solely to the extent necessary to use our services. This license does not include any right to:

Modify, adapt, translate, or create derivative works based on our Content;
Reproduce, duplicate, copy, sell, resell, or exploit our Content or services for commercial purposes;
Remove any copyright, trademark, or other proprietary notices from our Content;
Use data mining, robots, or similar data gathering and extraction tools on our Site;
Frame or mirror any part of our Site on any other website or server.

Any unauthorized use of our Content or trademarks is strictly prohibited and may violate applicable copyright, trademark, and other laws, which could result in criminal or civil penalties. If you believe that any content on our Site infringes your intellectual property rights, please contact us at [email protected].

9. User-Generated Content

Our Site may allow users to post reviews, comments, ratings, photos, or other content ("User Content"). By submitting User Content, you grant Marcos a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to the User Content you submit, that such content does not violate these Terms or any applicable laws, and that such content does not infringe any third-party intellectual property rights, privacy rights, or other rights. We reserve the right to remove any User Content at our sole discretion without notice.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by Marcos. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and privacy policies of any third-party websites you visit. Your use of third-party websites is at your own risk.

11. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MARCOS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON OUR SITE;
WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF OUR SITE OR SERVICES;
WARRANTIES REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH OUR SITE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our disclaimers shall be limited to the maximum extent permitted by applicable law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAWS, INCLUDING LAWS OF THE STATE IN WHICH YOU ARE LOCATED, IN NO EVENT SHALL MARCOS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES;
PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OUR SITE OR SERVICES;
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SITE;
ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SITE OR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO MARCOS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

These limitations of liability apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if Marcos has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitations may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Marcos and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

Your use of and access to our Site or services;
Your violation of any provision of these Terms;
Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or proprietary right;
Any User Content you submit, post, or transmit through our Site;
Your violation of any applicable local, state, national, or international law or regulation;
Any claim that your User Content caused damage to a third party;
Any fraudulent, deceptive, or unlawful activity in connection with your use of our services.

This indemnification obligation will survive the termination of these Terms and your use of our Site and services. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims at your own expense.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Marcos operates, without regard to its conflict of law provisions. The Federal Arbitration Act governs the interpretation and enforcement of the dispute resolution provisions contained in these Terms.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Marcos agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Marcos operates in compliance with applicable federal laws, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., which prohibits unfair or deceptive acts or practices in commerce, as well as all applicable food safety regulations enforced by the U.S. Food and Drug Administration (FDA) and local health departments.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Marcos at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve the issue within thirty (30) days of receiving your complaint. If the dispute cannot be resolved informally within this period, either party may proceed to the formal dispute resolution process described below.

15.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. Except for disputes involving intellectual property rights or requests for injunctive or equitable relief, any dispute, controversy, or claim arising out of or relating to these Terms, your use of our Site or services, or any products or services provided by Marcos shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org.

The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding. The arbitration proceedings shall take place in the United States, and the arbitrator shall apply the substantive laws of the United States and the applicable state law. Judgment on the arbitration award may be entered in any court having jurisdiction. The costs of arbitration shall be allocated as determined by the AAA rules.

15.3 Class Action Waiver

YOU AND MARCOS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Further, unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. This class action waiver is an essential element of these Terms, and if it is found to be unenforceable, the entire arbitration provision shall be null and void.

15.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim qualifies, provided that the matter remains in small claims court and proceeds only on an individual basis.

16. Term and Termination

These Terms are effective from the date you first access or use our Site and shall remain in full force and effect until terminated. You may terminate your relationship with us at any time by discontinuing your use of our Site and, if applicable, deleting your account by contacting us at [email protected].

We may terminate or suspend your access to our Site and services, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to, your violation of these Terms, conduct that we believe is harmful to other users, us, or third parties, or if we decide to discontinue our services.

Upon termination, your right to use our Site and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

17. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. If we make material changes to these Terms, we will provide notice by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to the address associated with your account or by posting a prominent notice on our Site.

It is your responsibility to review these Terms periodically. Your continued use of our Site or services following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must discontinue your use of our Site and services immediately. We encourage you to bookmark this page and review it regularly.

18. Electronic Communications

By using our Site and creating an account, you consent to receive electronic communications from Marcos, including emails, text messages, and push notifications. These communications may include transactional information such as order confirmations, receipts, customer service inquiries, and promotional offers. You may opt out of promotional communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that you cannot opt out of transactional communications related to your account or orders.

You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

19. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information. We comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable. Please review our Privacy Policy carefully to understand our practices.

20. Force Majeure

Marcos shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fires, floods, earthquakes, wars, terrorism, civil unrest, governmental actions, strikes, labor disputes, utility failures, internet or telecommunications disruptions, supply chain disruptions, or any other events beyond our reasonable control. In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to notify you and resume normal operations as soon as practicable.

21. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be illegal, invalid, void, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be deemed severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be construed so as to best effectuate the original intent and purposes of the Terms.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. No waiver of any term, condition, or provision of these Terms shall be deemed a further or continuing waiver of such term, condition, or provision, or any other term, condition, or provision.

22. Waiver

No failure or delay by Marcos in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege. The rights and remedies provided under these Terms are cumulative and not exclusive of any rights or remedies provided by law.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by Marcos on our Site, constitute the entire agreement between you and Marcos concerning your use of our Site and services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. Any prior agreements, representations, or negotiations between the parties are hereby superseded.

24. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent, and any such attempted assignment shall be null and void. Marcos may freely assign or transfer these Terms or any rights or obligations hereunder without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

25. No Partnership or Agency

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, franchise, or agency relationship between you and Marcos. Neither party has the authority to bind the other or incur obligations on the other's behalf without the other's prior written consent. You may not represent yourself as an agent, representative, or employee of Marcos.

26. Headings

The section headings used in these Terms are for convenience and reference purposes only and shall not affect the interpretation or construction of these Terms. They do not constitute a part of these Terms and shall not be used in the interpretation of any provision of these Terms.

27. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, our services, or our policies, please do not hesitate to contact us using the following information:

Marcos

Company Name	Marcos
Website	marcopizza.click
Email Address	[email protected]

We aim to respond to all inquiries within a reasonable timeframe. For urgent matters related to your order or account security, please mark your email as urgent to ensure prompt attention.

Important Notice: These Terms of Service were last updated on May 8, 2026. By continuing to use our Site and services after this date, you confirm your acceptance of these Terms and any future modifications made in accordance with the procedures described herein.